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Frequently Asked Question (FAQs)

Why in my browser had warning message about "Active Content"?
How can I pay for goods bought at eDigitalStore.com?
How much the shipping cost for every goods I bought at eDigitalStore.com?
How many days it takes to delivery my order?
Did I must pay for the taxes?
Did goods which sold at eDigitalStore.com having Warranty?
Did digital Al-Quran Player which sold at eDigitalStore having confirmation and approved certificate by any Islamic Authorities?
Why you don't put your Email address?

Why in my browser had warning message about "Active Content"?

If you using Internet Explorer (IE) Browser and see the message:

To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for option...

There is no active content to harming your computer. We just using JavaScript code to activate marquee (scroll) at sidebar of our site and code for page enter & exit transition. Please click that message and select, Allow Blocked Content... then select Yes.

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How can I pay for goods bought at eDigitalStore.com?

We can accept payment;

by Credit Card through Paypal,
by Western Union Money Transfer,
by Bank-In to Our Bank Account (for Malaysia Only).

Click here for more information about payment.

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How much the shipping cost for every goods I bought at eDigitalStore.com?

All shipping cost for goods you bought at eDigitalStore.com are FREE! We ship to our customer inside Malaysia, to South East Asia, the Middle East, North America, Europe, Africa, Australia, and the rest of the world using DHL with tracking number. Go to Shipping Information for details.

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How many days it takes to delivery my order?

The items are shipped within 24 hours after we received your payment. Then, we will notify you by e-mail you shipping information (Tracking Number), so you can track your shipping using DHL Website. Normally the deliver times to your country can vary between 3 to 4 days (Delivery time estimates cannot be guaranteed, depend on customs clearence). But, please allow us 1-10 days for processing and dispatch if items you ordered are in big quantities.

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Did I must pay for the taxes?

No taxes are added by eDigitalStore. You pay us what you see on the screen (goods total price only). As the buyer, it is your responsibility to find out that information before you order. Click here, for more information about taxes.

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Did goods which sold at eDigitalStore.com having Warranty?

Not at all, but almost every good that sold at eDigitalStore.com had 12 Months Warranty. Click here, for Term and Conditions of Our Warranty and Return Policy (Please read our Warranty and Return Policy before buying any product in this store).

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Did Digital Al-Quran Player which sold at eDigitalStore.com having confirmation and approved certificate by any Islamic Authorities?

Not all of Digital Al-Quran Player which sold at eDigitalStore.com having comfirmation and approved certificate from Islamic Authorities. But we had contact the manufacture and try to push them to get relevant certificate from any Islamic Authorities. Click here, to see the certificate for our Digital Quran.

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Why you don't put your Email address?

We don't put our Email address at our website because to prevent SPAM Email or Junk Email from entering to our Email Box. So, if you want to Email us, please using our Email Form by cliking links at "Contact Us" or "Customer Support". We will reply to your Email as soon as possible.

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